It’s that time of year again, with many people in a rush, so much to do and so little time it is easy to be caught out by scammers.  There are a few ‘Parcel Scams’ on the go.

Post Card Scam – you return home and there is a card through your letterbox. “SORRY you were out. To rearrange delivery please call us on – “ The number will be a premium line and cost you money you can ill afford. AND there is NO parcel.

The postcard could look similar to Royal Mails , UPS or some other delivery company. If you aren’t expecting a parcel then the card will probably be fake.

Email Scam – Similar to the above. You receive an email which will ask you to click a link to rearrange delivery OR print off a receipt which you have to present at the sorting office/ storage yard. The link could install malware on your computer/device.

Scammers are adapting their approach all the time.

If you are expecting deliveries and you receive a card, check with the company you ordered from.

Take care and have a safe Christmas.

Warning issued by Ian George, Resource Worker,
Adult Protection Unit, East Ayrshire Health and Social Care Partnership
East Ayrshire Council

Trading Standards has received information of a phone scam

Trading Standards has received information of a phone scam.

A consumer was cold called and the caller said they were from the Legal Co. for HMRC.  The consumer was threatened with pay that day or court action and was told he could be arrested.  The consumer did offer to give his bank details but the caller didn’t take them.

The caller said the amount was £900 which escalated to £9,000.  The consumer hung up.

Phone number is 014416185057.

HMRC do not phone consumers , they will write to you.

Our advice is to be vigilant with such calls, and be wary.  If it doesn’t sound right, hang up !

Please pass this onto service users, carers, etc.

Trading Standards Service
Civic Centre South
John Dickie Street
Telephone: 01563 576602

Shared on behalf of the Ayrshire Hospice

Shared on behalf of the Ayrshire Hospice.
Please feel free to share with your group members, family and friends.

Please share your views with us. Help to plan hospice services of the future.

Every year the Ayrshire Hospice cares for over 1,200 people across Ayrshire. We want to make sure that the services we provide in the future continue to meet people’s needs.

What type of services do you think a 21st century hospice should provide? If you or a loved one needed hospice care in the future, what would you look to us for? Please click on the link below and complete our survey.

Police Scotland – Warning Notice

Police Scotland are urging residents to always be wary of unknown or unexpected callers who claim that maintenance work is required on your property, never accept offers on your doorstep and if you are made to feel uncomfortable or intimidated call a trusted friend, neighbour or police.

The advice comes after bank staff helped to thwart a bogus roof work con after becoming concerned at a man in his 50s withdrawing thousands of pounds to pay for it. Staff alerted the police after the man tried to withdraw £5,000 to pay for the roofing work.

Please ensure any elderly, service users, family and friends are aware of this scam.

Bogus telephone Caller – District Wide

FROM – East Ayrshire Council:
Please see information below about a bogus telephone caller.


Colleagues, we have been made aware of a male, calling a resident about Council Tax. He claimed to be from a Council Tax Review Board and stating that the resident was paying too much council tax and that he could get them a rebate and have it backdated.

The resident said that they would wait for a letter from the council. The male caller was quite persistent but the resident was wary that it was maybe a scam.  The resident was quite clear that they would speak to someone within the council and the male caller hung up the phone.

The resident then contacted the council and was advised that it was a scam call. They wished others to be alerted as they were concerned that some people may fall for this.

Please remind service users, family and friends that if the council would not telephone about a council tax / benefit issue and would write out in the first instance.

Kind regards,
Ian George
Resource Worker
Adult Protection Unit
East Ayrshire Health and Social Care Partnership
Civic Centre (North)
John Dickie Street

T: 01563 576976
F: 01563 576966

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